Shipping Policy

Shipping Information

At Zaryard, we work hard to ensure your order reaches you quickly, safely, and in perfect condition.

Processing Time

All orders are processed within 1–3 business days after payment has been received and confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Options

Standard Delivery

South Africa Nationwide

Major Cities: 1–3 business days
Regional Areas: 2–5 business days
Remote Areas: 3–7 business days

Delivery times may vary depending on your location and courier operations.

Overnight Delivery (Express)

Need your order urgently?

We offer an Overnight Delivery service to most major cities within South Africa for an additional fee.

Delivery by the next business day after dispatch
Available on eligible orders and locations
Subject to courier availability

Overnight Delivery Fee: From R500

Please note that overnight delivery refers to the shipping service after your order has been processed and dispatched. Orders must be placed and confirmed within our processing timeframe to qualify.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected delivery method.

Free Shipping

Free nationwide shipping may be available on qualifying orders and promotional campaigns.
Any active free shipping offers will be displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your shipment in real time.

Delivery Partners

We work with trusted courier providers, including Courier Guy, to ensure secure and reliable delivery throughout South Africa.

Incorrect Shipping Information

Please ensure that all shipping details are entered correctly at checkout. Zaryard cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Delays

While we strive to meet estimated delivery times, unforeseen circumstances such as adverse weather conditions, public holidays, courier delays, customs inspections (where applicable), or high order volumes may occasionally affect delivery schedules.

Damaged or Missing Orders

If your order arrives damaged or if an item is missing, please contact us within 48 hours of delivery with your order number and supporting photos where applicable. Our team will work to resolve the issue as quickly as possible.